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2020-07-13 09:55

103.49.212.118服务器托管过程中常见故障的问题

  客户自主购买服务器,托管到机房,服务商负责对其进行管理和维护,但在河南服务器托管中遇见的硬件问题是由用户来负责提供新硬件的;对于硬件常见的故障,由服务商技术人员对其进行一一的排查和故障处理。 一、服务器无法启动     需要考虑的因素由以下几个方面     1.市电或电源线故障——断电或接触不良;     2.电源或电源模组故障     3.内存故障——一般伴有报警声     4.CPU故障——一般也会有报警声     5.主板故障     6.其它插卡造成中断冲突     服务器无法启动的解决方法     1.检查电源线和各种I/O接线是否连接正常。     2.检查连接电源线后主板是否加电。     3.将服务器设为最小配置(只接单颗cpu,最少的内存,只连接显示器和键盘)直接短接主板开关跳线,看看是否能够启动。     4.检查电源,将所有的电源接口拔下,将电源的主板供电口的绿线和黑线短接,看看电源是否启动。     5.如果判断电源正常,则需要用替换法来排除故障,替换法是在最小化配置下先由最容易替换的配件开始替换(内存、cpu、主板)     二、系统频繁重启     1.电源故障——替换法判断解决     2.内存故障——可从BIOS错误报告中查出     3.网络端口数据流量过大——工作压力过大     4.软件故障——更新或重装操作系统解决     三、服务器死机故障     1.软件故障,检查系统日志,判断造成死机的原因。     2.软件使用不当或系统工作压力过大,降低服务器的工作压力来。     3.电脑病毒的原因     4.硬件故障,包括电源,硬盘,内存,主板,cup等都有可能出现故障,需要近一步的排查。     在托管过程中,如果河南服务器的硬件出现问题,需要服务商联系用户邮寄硬件换新。如果是其他方面的问题,技术人员需逐步的排查,找出问题所在给于解决方法。  103.49.212.1

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